At SandblastingMachines.com, we work hard to make sure our customers are satisfied with all purchases. However, we understand that there may be reasons from time to time that could cause the need for a product return. If you must return a product, please click here to view your account's orders and submit an RMA (Return Merchandise Authorization). We will respond to you in a timely manner. From your account you can securely view past orders, submit RMA forms, and quickly reorder previously purchased products.
We will honor returns under the following conditions:
(a) The product must be shipped back within thirty (30) days of your purchase date.
(b) The container/product is unopened and in "factory new" condition.
Some restrictions* on product returns apply:
(a) All returned merchandise sent to our facilities in unopened, factory new condition that includes a return authorization number will be honored as a return.
(b) We do not accept returns of Special Orders.
(c) All returns are subject to a 50% restocking fee.
(d) Processing returns using a credit card are subject to a 2.85% fee
How to return an order:
Go to our RMA Form, and fill out your request.
You will receive a confirmation e-mail and a response shortly.