Our Commitment To Privacy
The Website Is Not Intended For Use By Individuals Under 18 Years of Age
No one under the age of 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not: (i) use or provide any information on the Website or, on or through any of the features available on the Website; (ii) make any purchases through the Website; (iii) use any interactive or public comment features on the Website; or (iv) provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at (570) 822-1151.
Collection of Information
Of course, you may choose not to provide certain information to us, but if so, you may not be able to participate in certain activities and transactions available at the Website.
Additionally, please note that parts of the Website are hosted by BigCommerce. BigCommerce automatically collects customer order information, sales information, and clickstream data in the aggregate (ie. in a form that is not individually attributable to you) for research, marketing, and other promotional purposes. When you access the Website through BigCommerce Shopping, BigCommerce also automatically collects information about your shopping experience.
When you purchase a product or gift voucher through the Website, PayPal will process your payment. In processing such orders, PayPal will collect certain Personally Identifiable Information including: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and the recipient's name, address and telephone number.
We may process your information in the country where it was collected as well as other countries where laws regarding processing of information may be less stringent than the laws in your country.
Security of Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personally Identifiable Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the Personally Identifiable Information we collect online, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment.
You must also seek to protect against unauthorized access to any information that you use in connection with this Website, and you should remember to close the browser once you have completed your activities on the Website or if you have decided to step away from your computer. In the event that we determine that there has been a security breach resulting in the unauthorized disclosure of Personally Identifiable Information to a third party, we will notify individuals whose Personally Identifiable Information has been so disclosed as required by law.
Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Sharing Information with Our Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal mail and email communications, customer lists management, data analysis, marketing services and assistance which may include content and ads presented on other websites or mobile applications, credit card processing, and customer relationship management. These companies and individuals have access to personal information needed to perform their functions, but they are not permitted to use such information for other purposes without our permission.
Use and Sharing of Information
We will release information, which may include Personally Identifiable Information, as required by law to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information, which may include Personally Identifiable Information, in special cases, such as if there is an attempted breach of the security of the Website or a physical or property threat to you or others. We may also transfer user information, including Personally Identifiable Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. We may provide access to your Personally Identifiable Information and other information to our contractors who are performing services for us in connection with our Website or the services that you have requested.
On occasion, we may collect Personally Identifiable Information from you in connection with optional contests, special offers or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. Your participation in the contest, special offer or promotion constitutes your consent to such disclosure and use of such Personally Identifiable Information.
Sharing of Content Posted by You on the Website
Please note that if you give out personal information online—or example, when posting a testimonial on the website or when posting on one of our social media pages—that information can be collected and used by third parties and can be used by us without limitation. We cannot guarantee the security of information you post in these forums and have no control over how such third parties may use your information and there should be no expectation of privacy in such content. You disclose such information at your own risk.
Electronic Communications and Opting in and Opting Out
Cookies and Other Technologies
The website may use "cookies" and/or other technologies or files (collectively, "cookies") to identify how visitors make use of this Website. This aggregate tracking information may be used to help us improve and enhance the website experience for all of our visitors. If you would prefer not to have such cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by so rejecting the cookies, you may be unable to fully access the offerings on this Website.
Additionally, we may use IP address information to count and track aggregate visits to the Website, to help diagnose problems with our server, and to administer the Website. We do not link IP addresses to anything personally identifiable, so while a particular user's session can be tracked, the user remains completely anonymous.
Other Websites and Links
In addition to BigCommerce and PayPal, the Website includes links to other third party websites that we think will be of interest to you and are not operated by SBM, including SBM's accounts on various social media websites. These third party websites have separate data collection and privacy practices independent from ours, and SBM is not responsible for the policies or activities of such other websites. Please contact such third parties directly if you have questions about their privacy policies.
How You Can Review, Correct or Request that We Discontinue use of Your Personally Identifiable Information
If you would like to review the current details of your Personally Identifiable Information, or if you would like SBM to either change, or discontinue use of, your Personally Identifiable Information, please contact us at: 1-855-358-2850.
How to Contact us